Conditions of Hire

Refrigeration equipment can be supplied after a deposit and or full payment is made either by Debit Card, Credit Card or BACS payment. The Hirer will provide two contact telephone numbers and an address in the UK where the hirer resides. NHS - Please refer to your NHS Cold Chain guidelines when using these or any fridges used for vaccine storage. The hirer is responsible for maintaining and recording fridge and freezer temperatures for a minimum of eight checks per 24hr period. The onus is on the hirer to check that the temperatures are set correctly within the range required for storage of food and or drinks. No claims for spoil for or loss of any products will be considered if the hirer fails to carry out temperature checks. Clients are responsible for providing “clean power” with no for than +/- 5% variation in voltage. Chiller hires of more than 4 weeks require maintenance checks additional to hire period costs. It is a strict condition of the hire company that no claims for loss will be considered if the hire company replaces any fridge or freezer chiller that may be develop a fault within 6 hours of request. The Hirer is responsible for managing the refrigeration and security of the hired equipment. The Hirer is responsible for any losses caused by negligence or theft. The Hirer agrees to cover a total loss under insurance terms “New for Old”, not “Indemnity”. The Hirer agrees to provide clear and timely access during delivery and collection with ground Trackway or similar prior to delivery or post event. Driver delays of more than 15 minutes during delivery and 15 minutes during collection will be charged post event at the rate of twenty five pounds plus vat per excess twenty minute increments or part increment.

Do’s and Dont’s

The Hirer must not move the fridge trailer of freezer trailer unless authorised in writing by the hire Company, Under no circumstances can the Fridge or Freezer trailer or any other hire item be lifted using a fork lift, crane or similar device. Hire customers that store fish must return the hired fridge or freezer free of fish liquids. Fishmongers are advised to use storage boxes to avoid spillage of liquids likely to cause the fridge or freezer to become contaminated. The hirer is responsible for maintaining an area around the chiller units that is free of plastic bags or other debris.

Payment & Deposits

Hire customers lodge a Deferred Deposit (DD) on a Credit Card or Debit Card. That DD amount expires post event. The DD is controlled by your bank or card company. 50% of the hire cost should be paid on booking with the balance 2 weeks prior to the delivery date. No Credit terms are offered on fridge or freezer hires. Cancellations are subject to 75% of the hire cost. Postponements are subject to an administration fee of £75.